Cancellation Policy: Eighty percent (80.00%) of the total booking charges will be refunded if the cancellation is made more than 30 days prior to the arrival date of the reservation. Fifty percent (50.00%) of the total booking charges will be refunded if the cancellation is made more than 15 days prior to the arrival date of the reservation. For cancellations made within 15 days prior to the arrival date, no refund will be issued.

🧾 Rate Notes 15% discount automatically applied to all stays taking place in 2026 when booked before January 31, 2026. Holidays and peak travel weeks excluded. 🔥Pool & Spa Heat: Free Pool Heat for stays completed by Feb 28 only. Pool heat is NOT included for stays after February 28 unless added separately. Pool heat is Available for an additional $40 per night (recommended November–April). Must be requested at least 48 hours prior to arrival. Crib/Stroller/Grill Rental: Available for per stay through our trusted third-party vendor — please request in advance so we can arrange delivery before check-in. Cleaning Fee: $295 Includes departure cleaning; mid-stay cleanings available upon request for an additional fee. Security Hold: A $300 refundable hold is required and released 7 days after checkout, pending inspection. Parking: Maximum of 3 vehicles per home, per HOA regulations. Minimum Stay: 3 nights (varies by season). Check-in/Out: Check-in after 4 PM; check-out by 10 AM. Resort Access: All guests enjoy full access to Windsor Island Resort amenities, including lazy river, slides, splash pad, fitness center, mini golf, and sports courts.;